Candle Care

Prior to each burn, always trim your wick to 1/4". Trimming your wick preserves the life of the candle and encourages an even and steady flame.

On first burn, you must burn your candle for a minimum of 2-3 hours or when the wax pool reaches the edges of the vessel; whichever comes fist. This prevents your candle from tunneling and creates an even burn for the life of the candle.

Candle should not be burned for more than four hours at a time. Burning your candle longer than the time allotted, can lead to a larger flame, causing an overheated vessel and increased soot production. 

Try using a candle snuffer or wick dipper to extinguish your candle instead of blowing it out. Never place the candle lid on top of a lit candle to extinguish the flame. 

Never burn your candle to the point of the wick tab being seen. Burning beyond could result in a shattered glass from the vessel being overheated.

Always store your candles in a cool, dark, and dry place.

Never leave your candle in direct sunlight.

Replace the lid to your candle after it has cooled from a burn to help keep dust particles from collecting on top of your candle. Dust can be a fire hazard.

If you have any additional questions regarding our candle care and safety instructions, we will do our best to assist you. Please email us at support@thehelencandle.com

Disclaimer: The Helen Candle is not responsible for any injuries, damages, and/or loss of any kind due to lack of care and negligence when burning your candle. Your purchase from The Helen Candle illustrates that you agree/accept our policies and information.